CATI Surveys and Call Centers

Conduct Computer Assisted Telephone Interviews in Africa, Asia, and Latin America

Call Centers Around the Globe

call center liberiaLive voice call interviews by trained survey enumerators allow you to reach any population that has access to a mobile phone, even those who are illiterate and do not have internet access. GeoPoll administers voice call surveys through our own Computer Assisted Telephone Interviewing (CATI) mobile application, which is specifically built for use in emerging markets and includes features such as offline capabilities and remote progress tracking.

GeoPoll oversees more than 60 call centers in Africa, Asia, and Latin America and is experienced in rapidly opening new call centers in order to respond quickly to fast-moving situations such as natural disasters, disease outbreak, or conflict. During the COVID-19 outbreak, we have transitioned all of our CATI call centers to operate remotely.

GeoPoll’s Process: CATI Surveys


Identify Audience

GeoPoll can call survey respondents in almost any country in the world or administer surveys to provided mobile phone numbers

Identify Audience

Design Survey

GeoPoll will assist you with your research design, including writing survey questions and advising on best practices for voice calls

Design Survey

Script Survey

GeoPoll's team scripts your survey in our platform and trains enumerators on how to administer your specific survey

Script Survey

Administer Surveys

Live calls are made by GeoPoll-trained enumerators who record all answers in the GeoPoll application for high data quality

Administer Surveys

Analyze Data

GeoPoll provides data in your chosen format, which can include pivot tables, raw data, written reports, custom dashboard visualizations or infographics

Analyze Data

GeoPoll Advantages

How GeoPoll’s mobile-based methodologies can help you gather vital data across the globe.

Existing Database of Respondents

GeoPoll can target our respondents by demographics, use Random Digit Dialing, or client-provided sample.

Multi-Modal Data Collection

Seamlessly conduct research via CATI voice calls, 2-way SMS messages, web links, and other mobile-based modes.

Full Service Research Team

Our experienced team manages everything from questionnaire design to interviewer training and data analysis.

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