Job Opening: Business Analyst - Product Management

(Nairobi, Kenya)

GeoPoll is the pioneer in conducting remote research through mobile-based methodologies in Africa, Asia, and Latin America. GeoPoll’s offerings provide humanitarian organizations, governments, and leading brands with high-quality data collected through multiple mobile modes.

GeoPoll is driven by a mission to leverage the power of mobile to give communities around the globe a voice in global development issues, consumer products, and more. Our team works together to collect vital information for clients who range from small NGOs to multi-lateral development organizations and global brands.

The GeoPoll team consists of over 100 experts in research, technology, and international development. We have offices in Washington, DC, Denver, CO, Nairobi, Kenya, Johannesburg, South Africa, Dar es Salaam, Tanzania and additional team members working remotely in multiple countries.

About the role

Are you an experienced Business Analyst with a passion for Agile Product Management?

We are looking for a Business Analyst who will be positioned in our Product Development department and largely under the Operations Team. The ideal candidate will work cross-functionally with a number of independently operations teams. We follow agile and lean start up thinking in our product design/implementation approach. This means that this individual will need to have a keen understanding of the needs/goals of different stakeholders and work backwards to develop products and use metrics to measure their success.

About you

Your role will involve scoping features and functionality that enhance user experiences in respective product areas, understand user needs, define the end-to-end user experience, enhancing existing functionality, maintain roadmaps, negotiate priorities, and work with internal stakeholders to deliver innovative functionalities and features. This will require close interactions with the teams within product development as well as survey operations, research, business development, customer service, and executive teams.

We are a lean, cross functional, diverse, passionate, end-user focused product development team with highly collaborative environment. We embrace providing solutions culture with flexibility of work from office or home.A successful candidate is required to be highly analytical, resourceful, self-led, customer-focused, team oriented, and will have the ability to work independently under time constraints to meet deadlines.

Key Responsibilities

  • Assist in new requirements gathering and analysis, creation, and review of product requirement documentation (including user stories and mock ups) in alignment with the business owner and key stakeholders
  • Apply experience in functional, UX, and end-user knowledge to define the features
  • Identify opportunities to improve the design of existing systems, products, and features by well defining the problems and challenges, convert them into specification, prioritize the requirement and task
  • Adherence to agile process and product development lifecycle and deliver the work with quality and value on time
  • Work cross-functionally with the different teams outlined and not limited to Product Managers, Quality Assurance, Software Developers, Business Teams
  • Support Sprint Planning across platforms both pre and post to meet product roadmap and priority bug fix delivery timelines
  • Identify risks and issues that will impact delivery & articulate and develop mitigation measures

Relevant experience

  • Experience in software product management with end user experience
  • Experience taking an idea from discovery stage to market launch
  • Experience using project management and tracking tools
  • Process/system design, requirements generation with UI/UX design
  • Ability to gather and interpret user requirements and leverage those to inform, product decisions
  • Ability to communicate complex solutions and info clearly and persuasively across different audiences and varying levels of the organization
  • Curiosity as a personal and professional trait
  • Ability to work in a timeline driven environment, attention to detail and multitask.
  • Solution oriented mindset and pragmatism
  • Proven ability to work independently under minimal supervision
  • Ability to work in a dynamic environment and comfortable collaborating with teams across varying time zones and cultures.

Qualifications and Skills

  • At least 3 years’ working experience in a Software Development environment that practices Product Development methodologies
  • A Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related technical discipline/ equivalent experience
  • An intermediate understanding of quality assurance testing
  • Strengths in problem solving, decision making, and follow up
  • Strong verbal and written communication skills with demonstrated experience engaging with different stakeholders
  • Project Management certification (preferred but not required)

Equal employment opportunity statement

GeoPoll is an Equal Opportunity Employer and welcomes diversity. We do not discriminate based on race, religion, tribe, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications and merit.

To apply

Please submit your CV and cover letter (as a single file with your name as the file name) to [email protected] with the job title: Business Analyst in the subject line no later than Tuesday, 15th September 2023