Changing your GeoPoll Phone number

The phone number is integral to your GeoPoll account. It’s your unique identifier, your username, and how you receive your GeoPoll rewards such as airtime and mobile money. This is why we require you to verify your phone number when registering for GeoPoll.

So, what happens when you change your phone number? Does it mean you start anew? There are many reasons why people change their phone numbers. Maybe you want to move to another mobile provider, you’ve lost your phone and can’t recover your number, or there are privacy reasons you’ve changed your number. Whatever the case, you don’t have to lose your GeoPoll account or credit earned!

If you ever need to change your GeoPoll phone number, here is the simple process:

1. On your GeoPoll App, tap the App Settings icon at the bottom of your screen to open settings
2. Tap “User Profile”
3. Select “Update” next to your current Mobile number
4. Enter the new phone number
5. Click “Update”

Notes:

• This is for security reasons and also because we don’t change numbers every day ????
• For data quality, we limit the number of accounts you can log in to the App on the same device with. It is advisable that you use only one account (phone number), rather than logging in and out with different numbers as this may cause you to be blacklisted. So, please choose your primary phone number if you have several.
• The new number needs to belong to the same country as GeoPoll associates your earnings currency to a country.

Resetting your GeoPoll password

If you ever forget your password, or just want to change it for security reasons, doing a reset is easy:

1. Launch the app (or log out in Settings if you are already logged in)
2. Enter your phone number
3. In the password screen, click “Forgot your password? Reset it now.”
4. You will receive a temporary password via SMS on your listed phone number, enter it
5. Create your new password
6. Confirm the password (re-enter it)
7. Click Submit

Notes:

• You only need your password on the GeoPoll App. You don’t need a password for SMS or link surveys.
• Use a secure password.

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As always, if you have problems making these changes or other issues with your GeoPoll Community Experience, don’t hesitate to get in touch with our support team.

The post How to change your GeoPoll Phone Number and Password appeared first on GeoPoll.

Before sending in the issue, try FAQs

Based on the questions we receive from our users, we have developed an extensive set of Frequently Asked Questions to answer all the common queries we receive. FAQs are available here and on the App, and will often give you the answers you are looking for.

Available Support Channels

You can contact user support through any of the following channels:

GeoPoll App

If you are taking surveys via the GeoPoll Application, then that is the best place to contact support. Simply tap on Settings > Contact us and choose from any of the categories listed. A major benefit of using the App Contact is that you can select the actual survey or task that you have an issue with, which makes it more straightforward for our team to help you.

Support Page

We have a dedicated online support portal where you can submit your request, too. Access the page here, in any of our mobile web surveys or the Community Page, and click “Submit a Request.” Then, enter your email address for the replies, a description of the issue, and submit.

Email

Drop us an email on appgeopoll.com with your issue, and we will get back to you.

GeoPoll Facebook and Twitter

Our social media channels are also open! Feel free to slide into our inbox or DM and tell us how we can help you.

Points to remember:

1. Add as many details on the query as possible, such as:
   • Date and time of the task or when you experienced the issue,
   • If it is an App survey, please add the survey. For SMS or link surveys, include as much detail as you can on the survey type.
   • Screenshots and screen recordings are great, and we would love one, or many.
2. When you receive an email response, please reply to that email for all subsequent correspondence, rather than starting a different thread.
3. If the communication is via other channels and you receive a case number, please quote it in future correspondence. This makes it easier to track the history.
4. Only send a ticket/query once. We answer queries in the order they are received and will get back to you as soon as possible – usually within 3 days.

The post How to contact GeoPoll User support appeared first on GeoPoll.

Then Men’s Conference has been canceled. Most people are celebrating Valentine’s Day!

A running joke in Kenya, Nigeria, and South Africa every year is that while women celebrate Valentine’s Day on February 14, men attend a fictional Men’s Conference in an undisclosed location. We sought out to establish the truth in that. It turns out, more male respondents (74.5%) who took the survey are celebrating this Valentine’s Day than females (73.3%)! Most of the respondents are celebrating (74% overall), with Ghana having the highest percentages of those who said “No”, consistent with both males and females.

Also worth noting is that even the singles are not being left behind this Valentine’s

Valentine’s Day Gifts

Valentine’s Day comes with buying a gift or doing something special for a significant other. As we have already established that most people are celebrating Valentine’s Day, it is no surprise that almost everyone celebrating is buying a gift. 85% of males plan to buy a gift, while 81% of females also plan to treat their loved ones to a gift. Close to 9% will not be buying gifts, and 7% will only buy a gift if prompted by their partners:

Gifts are so important that 55% of the respondents said they would be furious if their partners did not get them Valentine’s gifts.

Chocolates (19%), Jewellery (15%), and Flowers (12%) are the most popular gifts for Valentine’s. Only a few people (0.7%) who are celebrating Valentine’s do not plan to give a gift.

Would you like ideas for ideal Valentine’s gifts? Most people would love jewellery, chocolates, or a romantic dinner.

Valentine’s Date

Speaking of romantic dinners, we asked respondents what they planned to do on Valentine’s. For most (54%), the plan is to go out for dinner, the movies, or clubbing. Close to 16% will be spending quality time indoors with their partners, while a sizeable number will join their friends and families for Valentine’s.

In case you wanted to plan a surprise, you may want to hold back. Most people, especially females(70%), said they prefer that both partners make Valentine’s Day plans together. Another 33% total want the guy to plan for the couple.

Have a Happy Valentine’s Day today (and every day)!

The post Valentine’s Day: Who’s Celebrating, Gifts, Dates & More appeared first on GeoPoll.

Africa is known as a young continent for a reason. It is estimated that 75% of Africa’s population is under the age of 35, which means that many of the continent’s sectors depend on the welfare of the youth. When youth spend, save, and invest money, they have a huge impact on their country’s economy.

It is against this background that we recently surveyed over 2,000 respondents aged 35 and under in Kenya, Uganda, Tanzania, Ghana, Nigeria, and Cote d’Ivoire to examine how Africa’s youth in six nations are engaging with financial services.

Without further ado, let’s go through some findings from the survey, specifically on how the youth in Africa spend, save, and invest.

Where do the youth get their money?

To spend, save, and invest, you must have income. So, we started by looking at the main sources of income among the youth. 77% of the respondents said their main source of income was employment, including self -employment. Parents provide income for 34%, and some even get money from betting!

What do the youth mostly spend on?

The study found out that the largest average share of monthly spending was for food, school fees (education), rent, and clothing, in that order. In an era of massive digitization driven by the youth, mobile airtime forms a sizeable spend for the youth. There are other common spends by the youth, such as beauty and hygiene products, entertainment, and gambling.

Read: How to earn with GeoPoll

How do they spend?

Even as the use of mobile money and credit cards continues to grow, GeoPoll’s study finds cash remains the most popular payment method. Cash is especially popular with day to day spends like transport, beauty products, non-alcoholic drinks, and groceries. Mobile money, also quite popular, is used for online betting, internet, airtime, and pay-TV. Credit/debit cards are mostly used for video streaming services, insurance, nicotine products, and betting.

Bigger payments like school fees, savings, insurance premiums, and rent respectively, are mostly made through bank deposits.

Saving

Do you save before you spend, or do you save what remains after you spend? Do you set aside a fixed amount, a percentage of whatever you earn, or simply whatever remains? Well, we sought this information in the survey, and the results are diverse across the countries.

For example, more youth in Tanzania and Uganda set aside a fixed amount to save than in Nigeria and Ivory Coast, who are more likely to save what remains after spending. The good news is, most youth frequently set aside some money as savings, although there are some who rarely save or don’t have a savings account.

Why the youth save money

We asked the respondents who said they were saving why they save. With insurance uptake not particularly a priority for most of us, emergencies and medical care are some of the top driving forces for saving among the youth. Other reasons for saving are future goals, education, and to accumulate wealth and buy property, in that order.

Investment

Speaking of wealth accumulation and property, we found that Nigeria was by far the country with the largest investment culture among the youth – an impressive 84% of the respondents said they invest their money. Kenya, Tanzania, Uganda, Ghana, and Ivory Coast followed in that order in the rate of youth investing, compared to those that don’t.

Where the youth most invest in

Among the youth that do invest, business (42%) and farming (34%) were the most popular investment categories reported across the six countries surveyed. Could this be due to accessibility and the fact that business and farming can be invested in little-by-little over time with relatively low risk? This is as compared to buying land, building real estate and stock exchange, which, overall, come third, fourth and fifth, respectfully.

Challenges keeping youth from investing

Given that most youth would want to invest and create wealth, there are challenges that cause many from investing. Lack of money was the most commonly cited challenge, followed by other commitments and low income and lack of knowledge in investment.

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This survey gives good indications on the use of and access to financial services, as well as financial practices by the youth in Africa. So, which category do you and your friends fall into in each of the sections? Tell us on Facebook!

Take part in such surveys by joining the GeoPoll Community.

The post Money: How the Youth in Africa Earn, Spend, Save and Invest appeared first on GeoPoll.